Terms & Conditions

Cancellation Policy

We understand that life presents unforeseen circumstances that may prevent you from attending your appointment. In the event of an appointment alteration or cancelation, we ask that you provide us with 24hrs notice to give us the opportunity to fill the allocated time. Less than 24 hrs notice will result in a 50% cancellation fee being charged to your credit card or gift voucher.

Arrival Time

We ask that you arrive 5 Minutes prior to your scheduled appointment time. First time guests will be asked to complete a quick consultation form relevant your scheduled treatment. Late arrivals will risk their appointment time being reduced to respect the next scheduled appointment.